Review of Cookie Casino 2024

Written by Kevin Roberts

Cookie Casino Expert Consensus

Cookie Casino provides a vibrant, cartoon-themed environment with over 2,000 games from top developers like NetEnt and Microgaming. Players experience fast withdrawals and a rewarding VIP program. Concerns include the lack of cryptocurrency options and the misplacement of certain games. While the customer support is generally praised, some experts note improvements are needed. No mobile app is available, and there are account maintenance fees for inactivity.

Expert Reviews

View All (3)

James Donnelly top10casinos

Cookie is a well-established online casino catering to gambling enthusiasts in Canada as well as European countries like the Netherlands. In this Cookie Casino review, you can evaluate the security features, customer support, welcome bonus and mobile compatibility. Our review team will also look at the game selection from Pragmatic Play and BGaming, no deposit bonuses, payment methods like Neteller and Interac, ongoing promotions and terms and conditions to give you all the information you need before registering a new account in 2024.

Oct 3rd, 2024 Full Review

Teodor Todorov silentbet

Cookie Casino offers an impressive range of games and engaging tournaments, making it a great choice for frequent players. Although the lack of a mobile app and some navigation issues on the site are drawbacks, the overall experience, fun themes, and fast withdrawals still make it an attractive option.

Sep 20th, 2024 Full Review

Vienne Garcia casino

Cookie Casino is a super fun and friendly site, and we have to say we love the theme that features our favourite baked goods. It’s the kind of online casino that gets you into a warm and fuzzy mood right away, and then you can casually pick from tons and tons of games, ranging from slots, to game shows and more.

Feb 12th, 2023 Full Review

Cookie Casino Player Consensus

Many players appreciate the wide selection of games and quick payout processes at Cookie Casino, often noting the swift verification and courteous customer support. Conversely, some players report challenges with withdrawal processes and dissatisfaction regarding bonus terms and conditions, suggesting inconsistencies in policy enforcement.

Player Reviews

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daffys chipy.com

Just a regular casino with variety of slots, live games & without many bonuses. Limited deposit options , vip levels available.

Feb 2nd, 2024 See Comment

sprite2022 casino.guru

Well, I think this is the best casino I’ve ever had. The verification took less than half an hour. The withdrawal also took less than 24 hours. The customer service is extremely courteous and nice. The selection of games is sufficient. I really couldn’t say anything bad about this casino.

Jan 27th, 2024 See Comment

stickeralarm casino.guru

All Fine, fast payout, rpg to, good chat, Perfect service !!!!! Thank you very much

Jan 27th, 2024 See Comment

Dimi70 askgamblers.com

The site of cookies is clean looking and easy to navigate, lots of games from different providers. Always new games!!! The cashouts and document checks are really quick and this is the first point for me. Withdrawals are in minutes on my bank account. The vip Manager Dana is great She does anything to help!!!! I think cookies is something special at a casino!!!

Jan 2nd, 2024 See Comment

Memoz askgamblers.com

Cookiecasino is a good casino. The payout is fast and have so many games. Very clean. The documents verified quickly that you can make the cashout. The support gives good help when you have questions.

Dec 29th, 2023 See Comment

memoz casino.guru

The best casino whare i play. So much games. The payout is fast and give somethings a good bonus

Dec 28th, 2023 See Comment

Owenh12 casino.guru

Very honest and good casino, good chat, good wins and fast payouts. With Any problem you can contact.

Oct 31st, 2023 See Comment

pingvinas chipy.com

Many bonuses and promotions in Cookie casino-for new players too.Good games graphics and variety.

Oct 5th, 2023 See Comment

shakila casino.guru

I enjoy playing at cookie casino, but I regret that I could easily have my winning money in my account

Sep 8th, 2023 See Comment

Svenjam chipy.com

Cute cute looking casino by design. it could have more options to deposit, it seems a bit little to me. the game selection is good and there are also a few promotions. but a few more would be nice.

May 26th, 2023 See Comment

Cookie Casino Experience Photos

Banking Options

Banking	Deposits	Withdrawals	Min. Deposit	Payout Speed
Visa			$10	1–3 Banking Days	Deposit Now
Mastercard			$10	1–3 Banking Days	Deposit Now
Bank Transfer				1–5 Banking Days	Deposit Now
Interac			C$20	1–3 Banking Days	Deposit Now
Neteller			$10	Instant	Deposit Now
Skrill			$10	Instant	Deposit Now
Neosurf			€20	Instant	Deposit Now
Trustly			€20	Instant	Deposit Now
EcoPays			$10	Instant	Deposit Now
iDebit			C$20	Instant	Deposit Now
Maestro			$10		Deposit Now
Instadebit			C$20	Instant	Deposit Now

My Experience at Cookie Casino

I recently spent a good chunk of time exploring Cookie Casino on both my laptop and mobile phone. The site has a fun, playful design with a cookie theme, which immediately sets it apart from other online casinos. The registration process was quick and straightforward, and I found a variety of games, including slots, blackjack, roulette, and live dealer games.

The games ran smoothly on both devices, with no issues when switching from desktop to mobile. Cookie Casino offers an enticing welcome bonus, and I decided to take advantage of it, though the wagering requirements were fairly typical. My experience with deposits and withdrawals was seamless, and the customer support team was responsive when I reached out with a few questions about bonus terms.

Banking Options

If you have ever had a bad experience with an online casino, the chances are good that your lousy experience stemmed from issues with the financial transactions. Online casinos tend to handle deposits well, but when it comes time to withdraw, you all of a sudden have issues.

Fortunately, that is not the case with CookieCasino. This site has simple and convenient banking options, and they make it easy to understand the whole process before you even create your account.

There are fifteen deposit methods available, including credit cards, bank transfers, and e-wallets. Eleven of those methods are also available for withdrawals. Using the same banking method for both deposits and withdrawals makes the process much easier. That is because the site will verify your account information during the deposit, so it is already verified when you want to withdraw.

Here is an overview of the banking methods that we found during our Cookie Casino online casino review.

Banking	Deposits	Withdrawals	Min. Deposit	Payout Speed
Visa			$10	1–3 Banking Days	Deposit Now
Mastercard			$10	1–3 Banking Days	Deposit Now
Bank Transfer				1–5 Banking Days	Deposit Now
Interac			C$20	1–3 Banking Days	Deposit Now
Neteller			$10	Instant	Deposit Now
Skrill			$10	Instant	Deposit Now
Neosurf			€20	Instant	Deposit Now
Trustly			€20	Instant	Deposit Now
EcoPays			$10	Instant	Deposit Now
iDebit			C$20	Instant	Deposit Now
Maestro			$10		Deposit Now
Instadebit			C$20	Instant	Deposit Now

Cookie Casino Review

Slot machine games are clearly the main attraction of the online casino at Cookie Casino. Not only are they the only games that contribute to the VIP program, but there are also way more of them. There are thousands of slot games, compared to a few hundred table games. 

Because there are so many slots, you can find pretty much every theme and bonus feature possible. Check out Gonzo’s Quest if you want a Spanish conquistador game with cascading reels. When you want a casino-themed game with reel-respins and sticky wilds, Mr. Macau is perfect. Cookie Casino also has branded slots, like Dr. Jekyll and Mr. Hyde, A Christmas Carol, Bridesmaids, Monopoly, and Grease.

These are just a few examples. No matter what kind of slot you are looking for, Cookie Casino probably has it. The only problem is that it is sometimes difficult to find your favorite games when they are so many to choose from. 

Fortunately, Cookie Casino has a few different categories to help you find your favorites. We will explore each of those categories in more detail below. 

But we also want to point out the providers’ button, which is the last button on the casino menu. You can use the providers’ button to narrow down the list of games based on the software providers that created them. Paying attention to the provider that creates your favorite games will make it easier to find similar games in the future. 

Bonus Buy Slots

The first category we want to explore is bonus buy slots. These games are the latest craze in the online gambling world, and it is easy to see why. Bonus buy slots allow you to buy directly into the game’s bonus round without having to wait for scatter symbols to trigger it. 

Typically, the bonus round is a free spins feature, but some bonus buy slots allow you to buy re-spins or other game features instead. Games with a gamble feature can also be considered bonus buy slots because you risk your winnings or the chance to double them. 

If you want to buy the bonus round, you will have to pay significantly. The bonus buy cost is between 50x and 150x your bet amount in most cases. You have to hope that you win enough to cover the cost of the bonus buy, but there are no guarantees that it will happen. 

Some games have different bonus buy amounts. For example, Dig Dig Digger and Take the Bank are both bonus buy games where you can choose to pay more for your bonus buy to get more expanding symbols or wild symbols during your free spins. 

Bonus buy slots are an excellent choice for anyone who doesn’t have much time to play. You can skip the base game spins and go directly to the free spins feature. These games also have higher volatility, so you are more likely to earn larger amounts at one time. 

Of course, you need to be mindful when you play bonus buy slots. The cost to purchase the bonus feature may not be worth it. For example, we tested a game called Drago Jewels of Fortune during our Cookie Casino online casino review. We paid $200 for the bonus buy and only won a total of $15. That means we lost $185 on a single-game round. 

If you keep trying the bonus buy feature repeatedly, you will find yourself losing most of your bankroll within a few minutes. Unfortunately, it is very easy to lose quickly on these games, so you need to exercise caution. That is why we only recommend bonus buy slots to players who only plan to play for limited times.

Keep in mind that bonus buys add to your overall bet amount. If you are using bonus funds, the maximum bet amount is $5. Do not spend more than $5 on any game, including bonus buys, while you are using a bonus because if you exceed the $5 limit, Cookie Casino will confiscate your winnings.

Jackpot Slots

Another way to win big is to get the jackpot on one of the 430+ jackpot slots available on Cookie Casino. Some casinos don’t even have 400 games in total, so it is impressive that Cookie Casino has so many jackpot games available. 

The jackpot slots from EGT stood out to us during our Cookie Casino review. All of the EGT jackpot games display the potential prize amount on the game’s thumbnail, so you can easily see which games have the best jackpots. Unfortunately, none of the other software providers make it that easy. Instead, you have to click on a game to start it before you can see the jackpot it offers. 

You don’t want to waste your time on a game if the jackpot is only a few hundred dollars. It is better to wait until the jackpot gets higher to make the potential win worth any potential losses you may have. So we were frustrated that all of the other games keep their jackpot amounts hidden. 

While there are plenty of jackpot games to choose from, some particular favorites are missing. Most notably, the Mega Moolah slots from Microgaming are not available, even though Microgaming is one of Cookie Casino’s software providers.

That is most likely because Microgaming has strict policies about progressive jackpots. For example, they demand that progressive jackpot winners receive the entirety of their prize in a single lump sum as soon as the win has been verified. Unfortunately, it seems like Cookie Casino was unwilling to agree to those terms, so they are not allowed to offer progressive jackpots from Microgaming.

It is essential to know that Cookie Casino does not have different withdrawal policies for progressive jackpot winners. There are strict withdrawal limits of $4,000 per day, $10,000 per week, and $40,000 per month. So if you win $1,000,000, it would take you more than two years to collect all of your winnings. 

Jackpot games are also excluded from most bonuses. That means that you cannot use bonus money to play the game, and if you spend real money to play jackpot slots, that money will not contribute to your rollover requirement. Check the terms and conditions page for information on which slots are excluded. 

There are plenty of exciting jackpot games available on Cookie Casino, but you have to understand the payout policies before you start playing. 

Live Casino and Table Games

If you ever get bored of spinning the reels on slot games, Cookie Casino also has hundreds of table games and live casino games available. Unfortunately, as we already mentioned, you cannot earn comp points for the VIP program when playing these games. 

Another vital point about table games is that they do not contribute as much toward your bonus playthrough requirement. Digital table games only contribute $0.05 for every dollar you wager. So, if you have a $4,000 rollover requirement, it would be $80,000 if you only played table games.

Live dealer games do not contribute to the playthrough requirement at all, and you cannot use bonus funds to play live dealer games. You will want to keep these things in mind when deciding how often you want to play table games. Let’s explore each of these options in more detail.

Live Dealer Casino Games

Cookie Casino offers live dealer games from Evolution Gaming, Pragmatic Play Live, and Authentic Gaming. However, Evolution Gaming is unavailable in some countries, including Australia and Canada. If you can’t access games from Evolution Gaming, your live casino options will be cut in half. 

You can click the live casino button or the roulette button from the main casino home page. Both of these options will take you to the live casino home page. Once you get to the live casino, you will see new game categories, such as roulette, poker games, blackjack, baccarat, and game shows. 

There are dozens of exciting games in each of these categories. Here are a few of our favorite live casino games that were available during our Cookie Casino review. 

• Live three-card poker
• Lightning roulette
• Infinite blackjack
• Golden baccarat
• Baccarat controlled squeeze
• Deal or No Deal live
• Crazy Time
• Money Drop Live

Each of these live dealer games offers the exciting opportunity to interact with other players and the dealer while you play from the comfort of your home. They offer the most authentic casino experience and exciting ways to win. 

You might think playing live casino games is pointless since you can’t earn Cookie Casino CPs while you play, and you can’t use bonus funds. But these games are so exciting that you will want to play them anyway. 

Digital Table Games on Cookie Casino

At the beginning of our CookieCasino.com review, we were disappointed by the lack of digital casino table games. There is no table games category and no easy way to find digital options for roulette, blackjack, craps, baccarat, and table poker. 

However, once we explored the casino further, we realized that Cookie Casino does actually have a lot of digital table games to offer. The only issue is that they are difficult to find. If you have a specific game in mind, you can search for the title.

When you want to see several options for digital table games, the best way to find them is by visiting the live casino. The digital table games are all listed underneath the live casino options. It will take you a long time to scroll through all live casino games, so we recommend using the game categories, like blackjack, roulette, or others. That will make it easier to find the digital table games you are looking for.

You can tell the difference between digital table games and live casino games by looking at the game’s thumbnail picture. Digital games typically use the table as the central focus of the image. On the other hand, live casino games tend to feature a picture of the dealer. Of course, there are some exceptions. 

Another way to find digital table games is by browsing through the game collections for specific software providers. iSoftBet, Microgaming, Betsoft, and Shufflemasters are all providers with several digital table game options. 

We would love to see Cookie Casino separate digital table games under their own category. That would make them a lot easier to find. But, once we found them, we must admit that the site has an impressive selection of table games. 

Video Poker, Scratch Cards and Other Speciality Games on Cookie Casino

The last game category that we want to cover in our Cookie Casino review is video poker and specialty games. Similar to the digital table games, these games are not separated into their own category, so it can be a challenge to find them. 

We noticed several video poker games listed at the bottom of the poker games section of the live casino. But bingo, keno, scratch cards, and other specialty games are simply mixed in with the rest of the games on the all games list. 

Because we know these games are challenging to find on Cookie Casino, we want to give you a few recommendations that are worth checking out. 

• Cash Scratch from Hacksaw Gaming
• Darts 180 from 1×2 Gaming
• Joker Poker from Wazdan
• Bingo Billions Dice from NextGen Gaming
• Firefly Keno from 1×2 Gaming
• Star Mania Scratch from SG Digital
• Mines from Hacksaw Gaming
• Extra Bingo from Wazdan
• Keno Pop from 1×2 Gaming

Many of those games are options you might never know to search for. The truth is that Cookie Casino has dozens of specialty games and video poker options, but there isn’t a convenient way to find them. As a result, most people never even know they exist. 

Unfortunately, the Cookie Casino VIP program is unclear on whether you can earn VIP comp points for playing specialty games. We assume that most of the scratch cards and arcade games earn CPs, but video poker does not. If you are unsure, you can check with customer service before you start playing.

The same goes for bonus contributions. We know that video poker games contribute 5% toward the playthrough. But games like scratch cards, bingo, and keno are never separated from slots games. It is always best to check with customer service before you begin playing so that you know exactly what you’re getting into. 

Casino Tournaments on CookieCasino.com

Cookie Casino has several tournaments that you can join to earn additional rewards while playing your favorite slots and other casino games. The tournament details may change, but the casino should have several tournament options that are relatively similar. Here are the tournaments that were available during our Cookie Casino review. 

• Grand Joust- This daily tournament has a prize pool of $750 and 750 free spins. Those prizes get split between the top 50 players, with the winner receiving $200 in bonus cash. You get one point for every dollar wagered on slots.
• Red and Black- If you love playing live dealer games, this tournament is for you! The Red and Black tournament has a $2022 prize pool, with the winner taking home $500. You earn one point for every dollar wagered on live dealer games, and the tournament lasts for 7 days. 
• Regular Lottery- The Cookie Casino lottery offers 125 winners prizes of either 25 or 100 free spins for a total prize pool of 5,000 free spins every five days. You can collect one lottery ticket for every $10 you deposit. 
• Drops and Wins- You can earn your share of $1 million in monthly prizes with Drops and Wins. There are several tournaments and random prize giveaways for both slots and live casino games throughout the month, but you have to play specific games to qualify. 

These tournaments offer an easy way to earn rewards without bonus codes or comp points. You will automatically be entered into each tournament as soon as you start betting on those games, and you can compete in all of the tournaments at the same time. 

If you win one of these tournaments, the bonus cash and free spins will have a small rollover requirement, typically 5x. Check the tournament rules for more information.  

We were specifically glad to see live dealer games included in these tournaments because they are excluded from bonuses and the VIP program. However, it would be nice if Cookie Casino added some tournaments for digital table games, too. 

Overall, we were pleased with the tournament options during our CookieCasino.com review. You never know when you get lucky enough to climb the leaderboard and earn extra rewards. The more you play, the more likely you are to win! 

Cookie Casino Customer Support

Because Cookie Casino is such a well-trusted site, most players should be able to use the site for real money gambling without any issues. However, if you have a question or an issue does come up, you will want to know how to get in touch with someone who can help you.

Fortunately, Cookie Casino makes that very easy with their email and live chat customer service options. You can email the support team directly using an online form found on the contact us page. If you send an email, expect a reply within 12-24 hours. 

A faster option is to use the live chat feature. You can click on the chat bubble at the bottom of any casino page to launch a live chat session. When we tested the chat feature during our Cookie Casino review, we were able to connect with a live representative within 5 minutes, but it may take up to 15 in some cases. 

All of our experiences interacting with the customer service team were positive. They answered all of our questions quickly and knowledgeably. In addition, we appreciated that we were able to connect with a live representative instead of a chat robot.

Mobile Gaming at Cookie Casino

Cookie Casino is fully compatible with mobile devices, so you can play your favorite slots and live casino games directly from your iPhone, Android, or any other mobile device. The best part is that you don’t have to worry about downloading a specific app.

You can access CookieCasino.com directly from your mobile internet browser. Just search for the site or type the URL into your URL bar. The site’s software will automatically adjust to your screen. We recommend bookmarking the site so that you can go straight to the site whenever you want to. 

The Cookie Casino mobile app is the same as the desktop website. So, you will be able to play all the same games, enter tournaments, claim bonuses, and use the same convenient banking methods. There may be a few minor differences, but they make the site function better on your device.

For example, the sign-up and login buttons appear on the top of the desktop site, but they are located at the bottom of the screen when using the mobile site. 

Another difference is the way the list of game categories is formatted. On the desktop site, you have a single line with all of the categories in a row. However, when you use the Cookie Casino app, you will see two rows with game categories, so you don’t have to scroll. 

Those minor differences make it easier to use the app on any device. But you can still enjoy all of the fantastic casino options you are used to on your computer. We were very impressed with our review of the mobile casino on Cookie Casino because it functioned well and was easy to navigate. 

My Final Verdict for Cookie Casino

Overall, Cookie Casino stands out as a quality online casino that combines a fun theme with a solid gaming experience. The site is well-designed and easy to navigate, making it a great choice for both beginners and experienced players. With a wide variety of games—from popular slots to classic table games and live dealer options—there’s something for everyone. The welcome bonus is generous, and the platform provides convenient deposit and withdrawal options, making it easy for players to manage their funds.

Customer support is responsive and helpful, which enhances the overall experience, especially for players who may have questions about bonuses or game rules. The mobile compatibility also ensures that you can enjoy your favorite games on the go without any loss in quality. With its combination of engaging design, diverse game selection, and reliable service, Cookie Casino proves itself to be a trustworthy and enjoyable platform for online gaming.

Now that you have read my review of Cookie Casino, you should know everything you need to know about this fantastic online casino. It is an excellent choice for slots players in particular, but the live casino also has fantastic game options. Most importantly, Cookie Casino is safe and reputable, and the site is known for paying its customers quickly!

If you are ready to start playing casino games on Cookie Casino today, click the link at the top of this page or down below to get started. It will take a few minutes to complete the registration process, and then you can choose the easiest banking method to make your first deposit. Don’t forget to use the code CAKE to claim your welcome bonus!